Tea, Smiles and Empty Promises

31 May 2021 marks the ten year anniversary of the exposure of abuse and mistreatment at Winterbourne View, an Assessment and Treatment (inpatient) institution on the outskirts of Bristol, UK. The BBC Panorama documentary ‘Undercover Care’ highlighted a regime of physical and psychological abuse, neglect and mistreatment in a hospital intended to assess and treat some of society’s most vulnerable. This collection of family stories has been developed by some of those families.