A group of families who are part of the Voluntary Organisations Disability Group (VODG), have spent time together getting to know each other and understanding what good looks like in terms of working together to ensure people get the best possible support. Relationships are a key part to living a good life for anyone and everyone. Roles and relationships between families and support providers can at times be blurred, not understood, at times in conflict. Relationships can also be strong, mutually supportive and based on shared vision and equality. This resource outlines the steps to build a Charter that establishes agreed upon norms and guidelines, rather than rules, to help create an emotionally safe environment.